Challenge: Asian lawyers fluent in European languages are few and far between. Bilingual lawyers charge a premium, yet a command of a foreign language is not an indication of a local lawyer’s legal skills. Sadly, most local lawyers are not trained in the Western concepts of customer service and project management.
Solution: Rather than focus on language skills, lawyers in our network are selected for the right mix of professionalism, honesty and affordability. The language & project management barriers are overcome through the use of translators and paralegals who coordinate the lawyers on behalf of the AsiaBridge Law clients while providing account management in English, Spanish, Portuguese, French, German, Italian, Russian and other major languages (as available at any given time).
Expectations: While the above solution provides affordable legal support in the language of the client, it is important to note that due to language and time zone issues, the system typically requires 24 to 48 hours for the client- paralegal- lawyer-paralegal-client communication cycle.
The vast majority of projects can be completed on schedule without the need for daily communications between AsiaBridge Law and Client. Shorter communication cycles can be arranged, but expedite or OT fees would be applicable. AsiaBridge Law clients place professionalism and affordability over speed.
Communications are conducted, almost exclusively between the paralegal and the client via email and the occasional conference call. As the lawyers/paralegals/translators & other support staff all work remotely and speak different languages, it is not realistic that face-to-face meeting can be arranged without the need to invoice the client for transportation to the meeting point, translation services and time away from the office. However, AsiaBridge Law utilizes cutting edge, secure, online project management software to ensure smooth communication and efficient delivery of services among the various team members and clients who are located around the world. As such, email communications and the occasional conference call are more than sufficient.